Accessibility Statement

Status of the declaration: [27.06.2025]

Name and address of the company:

Comazo GmbH + Co. KG
Martin-Luther-Strasse 1
72461 Albstadt
Germany

Domain: https://protect.comazo.de/
Phone: +49 7432 7019-0 (subject to charges according to your telephone contract)
E-Mail: protect(at)comazo.de

Scope of this declaration

Comazo GmbH + Co. KG strives to make its website/online shop accessible in accordance with the German Accessibility Strengthening Act (BFSG) and the requirements of EU Directive 2019/882 on the accessibility requirements for products and services.

The legal basis for the accessibility requirements is the German Accessibility Strengthening Act (BFSG) and the Regulation on the Accessibility Strengthening Act (BFSGV).

According to legal requirements, certain websites and digital services must be designed to be accessible. In this context, accessibility means that the services must be findable, accessible and usable in such a way that people with disabilities can use them in the usual way, without particular difficulty and generally without outside help.

This accessibility statement applies to the website https://protect.comazo.de/
Date of publication of the website: 06.11.2024
Date of the last significant update of the website: 25.06.2025

General description of the service

The online shop at https://protect.comazo.de/ is a digital sales offering from Comazo GmbH + Co. KG. Through this shop, Comazo GmbH + Co KG offers its customers the opportunity to order protective workwear and functional underwear online and have it delivered to their homes. The service includes the provision of an accessible ordering platform, the presentation and description of the product range, access to customer service information and functions for account management and payment processing.

Explanation of the implementation of the service

The online shop at https://protect.comazo.de/ provides customers with digital access to the Comazo GmbH + Co KG product range. The service includes the user-friendly provision of product information, the selection and configuration of articles, the handling of the ordering process including the shopping basket and checkout function as well as the provision of various payment methods. Once the order has been successfully placed, the goods are delivered to the address specified by the customer via a shipping service provider. In addition, the online shop offers the option of registering and managing a customer account, viewing order histories and contacting customer service. The entire service is provided digitally via the web browser.

Status of compatibility with the requirements

This website is not fully compliant with the requirements of WCAG 2.1 at conformance level AA, the Annex to the European Accessibility Act (EAA) and the Accessibility Reinforcement Act (BFSG) due to the deviations and exceptions listed below.

It is recognised that certain areas of this website still require optimisation. The currently identified deficiencies include the following aspects:

On several pages, images and icons do not consistently have appropriate text alternatives or accessible names. This can lead to information conveyed in images not being accessible to users of assistive technologies.
Videos contain no subtitles, no audio description and no transcript.
Structuring errors in lists, accordions and pagination can lead to these contents not being interpreted correctly by assistive technologies.
Content behind dialogue elements is not programmatically hidden and is still accessible to screen readers, which impairs usability.
The auto-complete function is missing for certain form input fields, making it more difficult to fill in.
Individual text elements have an insufficient colour contrast to the background.
On some pages, images of text are used instead of real text.
Enlargement to 400 % results in incorrect display of individual elements.
Form input fields sometimes have insufficient colour contrast to the background.
The navigation dropdown cannot be closed with the Esc key.
Several elements, such as the “Add to basket” button, cannot be operated using the keyboard.
There is no function for skipping repeated blocks of content (e.g. ‘Skip to main content’ link).
Some pages have no or insufficiently descriptive page titles.
The focus sequence is sometimes not logical.
Individual links do not contain any descriptive link text.
Certain page content cannot be found via the internal search function and can only be accessed via direct links.
Several elements lack a visible focus indicator or have insufficient contrast.
In some forms, placeholders are used instead of labels or labels are missing completely.
Error messages for input errors sometimes do not provide any information on the correct input.
Some HTML elements contain duplicate or missing IDs, which means that assistive technologies cannot capture content correctly.
In certain areas, accessible names are missing or ARIA attributes are used incorrectly.

We are actively working to resolve these issues and welcome feedback to further improve our accessibility.

The evaluation of the website was carried out by our own audit with the help of WAVE, Lighthouse.

Feedback and contact information

You can report any problems regarding the digital accessibility of this website to the following contact point:

Stephanie Maßow
eComazo
Phone: +49 7432 7019-258
[email protected]
Martin Luther-Straße 1
72461 Albstadt

Any person has the right to request the digital accessibility of this website or its elements.

When submitting a report regarding digital accessibility, please provide the following information:

your full name
your contact details (e.g. telephone number, e-mail address),
the exact URL of the affected website,
a description of the problem identified and your expectations regarding the desired solution.

We strive to process your request as quickly as possible and will respond no later than 7 days after receiving your notification.

If this timeframe is not sufficient in an individual case, we will inform you in due time and provide a new deadline by which either the barrier will be resolved or alternative access to the content will be made available. This new deadline will not exceed 2 months.

If we are unable to fully ensure the accessibility of the affected content, we will offer you an alternative means of accessing the requested information.

Information on the market surveillance authority

The competent market surveillance authority has not yet been established at the time of writing this declaration. It is expected to be the following central authority:

Marktüberwachungsstelle der Länder für die Barrierefreiheit von Produkten und Dienstleistungen (MLBF). The exact contact details are not yet known at the time of writing.

Further information

Mobile application No

Architectural accessibility
n. z.

Communicative and informative accessibility
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